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Rohit Shah
Store Manager
Operations › Outsource Inbox › WO-1042

# Outsource / Action-needed inbox

Work-orders the Maintenance Team Leader could not fix internally and escalated to you. Outsourced is the only work-order state that reaches the Store Manager — internally-fixed actions close at the maintenance level.

Awaiting outsource decision 3 Outsourced Closed

WO · A-item | Ride · Check list | Maint. TL | State | SLA
--- | --- | --- | --- | ---
WO-1042 Safety pad torn — spring exposed | Trampoline · Daily | Vikas N. | Outsourced | Day 1
WO-1038 Frame weld rust beyond touch-up | Trampoline · Daily | Vikas N. | Outsourced | Day 2
WO-1031 ZipZag trolley bearing seized | ZipZag · Weekly | Vikas N. | Overdue | Day 4

Showing 1–3 of 3
WO-1042
Outsourced
Branched from an A-item · Trampoline Daily · 18 Jun
Safety pads cover all springs
"Pad on north-east spring torn, spring exposed."
Filled by Ramesh K. · 🕑 10:07 (server)
⚠ Action
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Issue photos
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Technician return reason
"Pad model discontinued; needs OEM replacement part — cannot fix in-house."
Imran S. (Technician) · returned 14:20 · 18 Jun
Maintenance TL escalation note
"Confirmed — no internal fix. Recommend outsourcing to OEM-approved vendor."
Vikas N. (Maintenance TL) · escalated 16:05 · 18 Jun
Work-order track
✓
Routed · Priya (Ops TL)
11:02 · 18 Jun
✓
Assigned · Vikas → Imran
11:40 · 18 Jun
↩
Returned · Imran (Technician)
Couldn't fix internally · 14:20
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Outsourced · awaiting you
Your decision
Confirming outsource records the vendor decision and keeps the parent check list Held until this action is closed. The check list cannot reach Done while any A-item work-order is open.